Martin Lewis' MSE issues warning to parents over new monthly fee - The Mirror

HyperJar is listed as a top-pick prepaid card for under-18s by MSE, meaning it is popular with parents - but the consumer rights website has explained a new fee is kicking in from today

10:29, 03 Jun 2025

Martin Lewis’ MoneySavingExpert.com team has issued a warning over a new fee associated with a popular prepaid debit card. Hyperjar is introducing a new £3 a month inactivity fee.


The fee kicks in if you don’t use your account within a 12-month period. HyperJar is listed as a top-pick prepaid card for under-18s by MSE - meaning it is popular with parents.


MSE said: “HyperJar is our top-pick prepaid card for under-18s as it doesn't have a monthly account fee and offers a good combination of features to help manage children's spending.


“If you haven't used your HyperJar account in a while, but want to keep it, you can avoid the fee by doing any of the following.”

MSE says you can avoid the fee by sending money to, or receiving money from, another bank or HyperJar account, or moving money within your HyperJar account from one 'jar' to another.


You can also buy something using your HyperJar card, or buy a "Cashback Voucher" or "HyperVoucher" through the HyperJar app. Finally, if you don't use your HyperJar account, you may want to close it instead.

It comes after MSE issued a separate alert for tens of thousands of households who could be due up to £1,000 compensation after they were forced onto an energy prepayment meter.

The energy regulator Ofgem has announced that £5.6million will be paid out by eight energy companies to 40,000 customers in total, following a review. The suppliers will also write off a further £13million of energy debt.


The payments start at £40 or £60, rising to £250, £500 and £1,000. The eight energy firms that are issuing the payments are: Scottish Power, EDF, E.ON, Octopus, Utility Warehouse, Good Energy, Tru Energy and Ecotricity.

It comes after Ofgem launched an investigation into often vulnerable customers being switched to prepayment meters after they fell behind on bills between January 1, 2022 to January 31, 2023.

Ofgem has said the compensation will be paid automatically into energy accounts and added that some customers will have already been contacted by their supplier.

The energy firms at the centre of the investigation have already paid out £55million in financial support. It comes after new stricter rules on forced prepayment meter installations were introduced by Ofgem in 2023, following an investigation by The Times which revealed how debt collectors had forced their way into homes to install prepayment meters.